AONA Terms of Use

Last updated: 30 September 2026

These terms cover your use of the AONA app and the aona.app website. By using AONA you agree to them. If you don't agree, please don't use the app.

1. Who provides AONA

AONA is provided by Carlos García Álvarez (trading as Velycio), Spanish tax ID 45549258N, Carrer Barcelona 33, 3.º 1.ª, 17002 Girona, Spain. Contact: [email protected].

2. What AONA is

AONA helps families agree on phone use: it suggests rules based on age, the law and official guidelines where you live; the family adjusts and signs them; the app applies them on every phone and suggests activities to do together.

AONA is not a medical or psychological service. The digital wellbeing score and guidelines are for general information only. If you're worried about your child's health, please talk to a professional.

3. Accounts and age

• A tribe is always created by an adult (parent or guardian), who is responsible for their children's accounts and consents on their behalf.
• A tribe can have up to two adult leaders.
• You're responsible for keeping your email secure, as it's your key to sign in.

4. The phone lock and its limits

• On iPhone, the lock uses Apple's Screen Time (Family Controls). For a child in Family Sharing, an adult approves the permission. Apple sets limits AONA can't get around (for example, time blocks of at least 15 minutes and a maximum number of schedules per app).
• On Android, the first version tracks use and sends alerts, but doesn't lock yet.
• Calls, messages to parents and maps are never locked.
• AONA does everything it can to make the lock work, but it depends on the phone's system. We can't guarantee it can never be bypassed and aren't responsible for use the family hadn't agreed on.
• If you cancel the subscription or delete the account, the phones are unlocked.

5. Subscription and pricing

• AONA Family covers the whole tribe with one subscription, yearly or monthly. Prices for Australia are shown in the store before you pay and include GST.
• Payment, renewal and cancellation are handled by Apple (App Store) or Google (Google Play) under their terms. The subscription renews automatically until you cancel it in your store account settings, at least 24 hours before the current period ends.
• Free trial: if the offer includes a free period and you cancel before it ends, you won't be charged.
• Founding-family price: families who joined the waiting list before launch get the founding price for their first year, as shown on the website when they signed up. After that, the usual price applies, and we'll let you know before renewal.
• Without a subscription, AONA works on a limited free plan.
• Refunds are requested from Apple or Google under their policies.

6. Acceptable use

You must not use AONA to monitor someone without their knowledge, for any unlawful purpose, or to try to access other families' data or harm the service.

7. Content

AONA's activities, text and illustrations belong to us or we have the right to use them. Ratings and tips written by families must be respectful; we may review and remove them.

8. Your rights under Australian Consumer Law

Our services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these terms excludes, restricts or modifies those guarantees or any other right you have under law. To the extent the law allows, we're not liable for indirect loss.

9. Closing your account

You can delete your account at any time in the app (Profile › Account). We may suspend an account that breaks these terms, giving you notice first except in serious cases.

10. Changes

If we make important changes to these terms, we'll let you know in the app in advance.

11. Governing law

These terms are governed by the law of Spain, without removing any protection you have under the laws of Australia, including the Australian Consumer Law.